| Answers |
| 1. |
Yes. Our shopping cart
processes all the information by using the latest security technology: SSL
128-bit encryption. The Company was recently sold and we are
updating all the automation. Please call 866-389-0018 or email us
at: extremetrailrider@gmail.com
and we will be happy to help you!
|
| 2. |
Yes, your personal
information is securely stored in our Ecommerce database with the same SSL
128-bit encryption. You have the option to make this information available
for future orders when logging in, so that you do not have to type it
again when you come back and shop from us.
|
| 3. |
Absolutely not: We do
not sell, trade, or share any of your information with anyone under any
circumstances. Click here to review our Privacy
Policy.
|
| 4. |
Credit cards are charged
at the time of the order, before the order is shipped out. |
| 5. |
You can check on the
status of your order by clicking on Order
Status or by clicking on the link on your order confirmation e-mail to
review your order.
|
| 6. |
If a tracking number is
assigned to your order, you can track the order by logging in to the Order Status and reviewing your
order.
|
| 7. |
If you forgot your
password, you can retrieve it by clicking on the Forgot Password link on
the Order Status page or during the
checkout process while placing a new order.
|
| 8. |
Our return policy is
available on the Store Policies
page.
|
| 9. |
There are links and
buttons on the site to get you where you want to go. Products are
available from the main menu and under the "Products" button link, you can
also view informational web pages that we have set up so you can get some
information on our company and our products.
|
| 10. |
Information about our company is
available on the About Us
page.
|
